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How it works • ACRIBIA

How It Works

Try the perfect fit without any risk

How it works

1.

Chose your preferred item and add it to your bag.

2.

Check our “How to measure” guidelines for taking your measurements.

3.

Fill out the measurement form during the checkout, submit your measurements and confirm your order.
elegant denim dress Romea

How is my made-to-measure order made?

All acribia made-to-measure items are handmade in-house or in collaboration with experienced tailors. Every Made-to-measure pattern will be adjusted by hand to the specific measurements you provide us.

When will my order arrive?

After your order confirmation we proceed to the production, it can take up to 15 business days untill your order arrives at your door.

What if the garment does not fit?

In case you are not satisfied with your made-to-measure garment, we offer several options:

1) We pay the alteration at a local tailor.
2) We make you a new made-to-measure garment.
3) We give you a full refund and pay for the return shipping.

Acribia watercolour drawing by Elli Hoppe

SHOP

Go To Shop
Acribia textile red and white by Marco Moroni photography

PERFECT FIT GUARANTEE

Try Without Any Risk
Acribia textile red and white by Marco Moroni photography

DRESSES

Shop Dresses

How It Works

Try the perfect fit without any risk

How it works

1.

Chose your preferred item and add it to your bag.

2.

Check our “How to measure” guidelines for taking your measurements.

3.

Fill out the measurement form during the checkout, submit your measurements and confirm your order.
elegant denim dress Romea

How is my made-to-measure order made?

All acribia made-to-measure items are handmade in-house or in collaboration with experienced tailors. Every Made-to-measure pattern will be adjusted by hand to the specific measurements you provide us.

When will my order arrive?

After your order confirmation we proceed to the production, it can take up to 15 business days untill your order arrives at your door.

What if the garment does not fit?

In case you are not satisfied with your made-to-measure garment, we offer several options:

1) We pay the alteration at a local tailor.
2) We make you a new made-to-measure garment.
3) We give you a full refund and pay for the return shipping.

The perfect fit guarantee

If you follow our measurement instruction carefully, the garments should fit perfectly. Nevertheless, in case something goes wrong and an item hast to be adjusted, you can take advantage of our perfect-fit-guarantee.

1. Local tailor adjustment

1) Have the necessary adjustments made at any local tailor within 10 days of receiving the garment.

2) Ask your tailor for an invoice and a short description of the adjustments applied to your garment.

3) E-mail the invoice, the description and your order number to elli.hoppe@acribiafashion.com and we will refund your expense within 72 Hours.

2. In the rare occasion your order can’t be altered, Acribia will remake your garment.

1) Contact us at elli.hoppe@acribiafashion.com within 10 days from receiving your order to determine that your garment can’t be altered by a tailor.

2) We will contact you within 72 hours, to provide you with information about how to send back the garment.

3) Once we received the parcel, we remake the garment for you or refund you.

Please note: Acribia will remake an order only once.

Acribia textile red and white by Marco Moroni photography

SHOP

Go To Shop
Acribia watercolour drawing by Elli Hoppe

PERFECT FIT GUARANTEE

Try Without Any Risk
Acribia textile red and white by Marco Moroni photography

DRESSES

Shop Dresses
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